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        Home >> Service & support >> Service & Warranty

        TNR WARRANTY POLICY

        Limited Warranty

        TNR INTERNATIONAL COMPANY LIMITED here after referred to as TNR hereby warrants that every new tire purchased from TNR, is free from any manufacturing defects for a period of 1 year minimum (consult our sales representatives for other situations ) , from the date of shipment from TNR.


        This warranty is limited to the original purchaser and the original vehicle on which they are mounted.


        Warranty Obligations

        If a defect in manufacturing is found in any TNR tire, TNR will do any of the following, at the complete discretion of TNR

        a)  replace the tire

        If TNR decides to replace tire for customer, customer will be charged for replacement based on the following formula:



        TNR will not bear sea freight, tax, installation, etc. fees.


        b) apply a credit towards the purchase of TNR tires calculated on the ratio of the remaining tread depth (R.T.D) to original tread depth (O.T.D) at the time of the failed tire


        If TNR decides to issue credit, compensation value will be calculated based on the following formula:



        c) pay for the repair of the failed tire after authorization by a TNR representative


        Exclusions

        The following is not covered by the Limited Warranty


        Failure, damage or irregular wear due to Road hazards (i.e. punctures, cuts, snags, impact breaks), wreck or collision;

        Fire, accident or vandalism;

        Mechanical condition of vehicle including improper alignment, improper inflation, wheel imbalance, faulty shocks or brakes; Misapplication of tire, including operation in applications where loads on the tires exceed maximum loads advised. Alteration of the tire or addition of alien material or transfer from one vehicle to another

        Cost of service, mounting, dismounting

        Loss of time or use, inconvenience or any incidental or consequential damages

        Owners Obligations

        In order to be eligible for TNR Limited Warranty service, the owner must:

        A) Present the defective tire

        B) Present proof of purchase

        C) Complete and sign an TNR Warranty Claim

        D) Cooperate with TNR in acquiring other materials required


        Disclaimer

        This warranty, or any warranty stated or referred to herein, is exclusive and in lieu of any other warranty regarding the quality of TNR tires, whether expressed or implied, and remedies for breach thereof shall be limited to those specifically provided herein.

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